To provide professional direct and indirect customer service.
DUTIES:
Under the general direction of the designated supervisor, the position is responsible for:
Leadership Functions:
service delivery in the absence of the designated supervisor participating in implementing training programs
Service Functions:
providing information services and participating in the development of information tools at the system level planning, conducting and evaluating individual programs and events participating in community outreach participating in branch and system collection development (recommending selection and weeding) performing various duties at the branch, area and system level in areas of expertise such as: children’s collections and programming, collection development, community outreach.
QUALIFICATIONS:
- Graduate degree in Library or Information Science from an accredited institution or equivalent
education - Understanding and appreciation of the philosophy of public service to all, in accordance with human
rights legislation and the principles of equity and access in the delivery of library service - Professional skills, including information services, collection development and knowledge of adult,
young people’s and children’s literature - Strong interpersonal, communication, organizational, and customer service skills
Ability to plan, conduct and evaluate programs Flexibility.
E-mail your cover letter and resume, quoting the Job Posting #, to recruitment@tpl.ca. We thank all
applicants and advise that only those selected for an interview will be contacted.
COVID-19 vaccines are a requirement of the job unless you have an exemption on a medical or other
protected ground pursuant to the Ontario Human Rights Code.
The Toronto Public Library invites applications from all qualified individuals. The Library is committed to employment equity and diversity in the workplace and welcomes applications from visible minorities, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity.
Upon request, accommodation will be provided for persons with disabilities through all stages of the
recruitment and selection process.
More Information
- Experience 0 - 2 Years
- Skills Communication, Computer, Customer Service, Management