Traffic Agents 4 views

The City of Toronto is hiring part-time Traffic Agents.


Job Description:

The Traffic Agent will provide critical traffic control and congestion management for the City of Toronto’s Transportation Services Division, by implementing traffic mitigation measures, as it relates to the public Right of Way and in accordance with the Highway Traffic Act and City of Toronto Municipal Code and related provincial legislation.


Major Responsibilities:

  • Implementing congestion management measures by directing traffic at intersections to ensure the safe and efficient movement of pedestrians, cyclists and motorists.
  • Directs the flow of traffic within the City of Toronto and ensures barricades and other measures are implemented to ease congestion and ensure the safety and security of the public for all modes of Transportation.
  • Provides in field active traffic management and educates the public on traffic operations at various projects not limited but including construction, signal activation and maintenance, events and critical intersections.
  • Provides traffic coordination, parking enforcement and responds to vehicle and pedestrian related emergencies or other emergencies that occur on the roadway.
  • Prepares and confirms details of incident reports as required.
  • Carries out the duties of a sworn Special Constable/Peace Officer, Provincial Offences Officer and agent in accordance with Canadian/Provincial/Municipal laws and established contracts, agreements, policies and procedures, etc.
  • Treats the public with respect and dignity and ensures compliance with AODA requirements.
  • Provides feedback that assists with developing and implementing traffic mitigation measures and background research. Provides a summary-in-brief with the outcome and forwards recommendations.
  • Ensures compliance with emergency preparedness measures and Occupational Health & Safety regulations.
  • Responds to emergencies affecting the safety of those on the highway (i.e. falling glass from buildings, fallen scaffolding on roadways, flying debris, collisions, etc.) and initiates the attendance of emergency responders when required.
  • Assists in the safe and timely movement of emergency vehicles through intersections.
  • Promotes compliance with the City of Toronto’s by-laws and provincial statutes and educates members of the public of their responsibilities as they relate to the Right of Way.
  • Participates and/or leads the review of existing, and the development of new programs and processes related to the Right of Way.
  • Creates and Conducts educational programs and trains new staff.

Key Qualifications:

Your application must describe your qualifications as they relate to:


  1. Post-secondary education in a related field or the equivalent combination of education, and training in the same or related field.
  2. Experience interacting and dealing directly in person with the public, service providers and/or staff, as well as via phone and email as required.
  3. Experience and/or equivalent educational courses in interpreting, applying or enforcing laws and by-laws e.g. Highway Traffic Act.
  4. Must possess and be able to maintain a current valid Ontario Class “G” Driver’s License and the ability to obtain a City of Toronto driver’s permit.



The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.  Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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